How it Works

Get a China address

Simply complete and submit our easy online registration. You can begin shopping right away with your personal China address.

Start shopping China online stores

Shop top brands and great deals from China stores like Taobao, Tmall and JD.com. Simply enter your eMongol.com's China address at checkout, and your purchases will be shipped to our China facility.

Tell us how you want to ship & save

You will be notified via email as soon as your order is received at our China facility. You can view and manage all your packages from your eMongol.com online account, 24/7. Our experts will record product details for you for export documents, and will inspect every package to ensure no items are damaged. Your purchases are securely stored in our warehouse..

Get your goods, fast and worry-free

You'll get fast delivery at discounted rates, thanks to our long-term partnerships with China freight company. Once packages leave China facility they can be delivered UB in as little as 6-10 days. Our support doesn't end when your package leaves our facility. We are there every step of the way to ensure you receive your package on time, in perfect condition.

Why choose eMongol.com

Quick Ship Pledge

Order the package at the Hohhot address and pay the Erlian price.

In China, most wholesale products are located in the north of China, far away from Mongolia. Therefore, most wholesale sellers do not like to ship to Erlian City, and there are not many logistic companies for sellers to choose from. On the other hand, Hohhot is the largest city in China and there are many shipping companies to choose from. So the cost is cheap, and the delivery time is much faster than Erlian City. Now, we open the door for you to get your package delivered to your door faster and cheaper.

Guaranteed Pricing

We offer the best competitive prices to save you on shipping rates.

We believe our members deserve international shipping estimates they can trust, with no tricks or surprises. Our shipping rates: 1m3 - 399 RMB, 1kg - 5 RMB from Huhhot to UB.

Package Consolidation

Save BIG by using our premier service to combine multiple packages into one shipment.

Shopping in Chinese online stores means getting great products, but shipping multiple packages overseas directly from the merchant can be very costly. Instead, you can ship your purchases via EMongol and our experts will bundle them into one package, saving you up to 80% on standard international shipping. How it works: Once your purchase arrives at our China facility, we bundle and repack your package efficiently, saving you typical global shipping costs. We re-ship the consolidated package to the Mongolia address of your choice.

Packing & Personal Care

We pack and inspect every shipment by hand, make sure your valuable purchases are protected, remove any unnecessary packaging and consolidate your goods for maximum savings.

Our expert team packs and inspects every shipment, making sure your valuable purchases are protected and safe before they leave our facility. Retailers often include unnecessary packing material and use boxes that are too large, which can increase your shipping expense. We remove any extra packaging and efficiently repack and consolidate your packages for maximum savings and protection.

FAQ

I live in a rural area, can I order products on Chinese online stores?

Yes, you can. First, you need to register on our website and get a personal China shipping address, and use it during checkout on Chinese online stores like Taobao, Tmall and JD.com. Once we receive your order at our UB facility, we can send your package via one of our contracted local drivers who will deliver your package to your nearest provincial centre. Allow up to 1-2 days. You can pick it up there. If you need more information, how to register and shop in China online store, please click here.

Will EMongol open my package?

We will not open any packages unless requested by the customer. If the customer selects the "check package" option during the shipping creation process in EMongol, we will open each package as it arrives at our facility. Our highly trained agents carefully inspect your purchases to ensure they have not been damaged in transit and are legal to export from China. If the customer has an invoice attached, we will compare the contents of the package with the purchase shown on the invoice to ensure you receive the correct item. If the invoice shows the price you paid, we will also enter those values for you. If you have received an item that is not in the manufacturer's original packaging, or from a trusted merchant, we will unpack the product and inspect the item. This allows EMongol to reduce fraud and save you shipping costs by verifying that the product is in the package correctly and can be legally exported from China.

Does EMongol charge for package storage?

Our members receive free 14-day package storage at UB facility. After the free storage days have expired, the following storage fees will apply: 1-14 days free, 14-30 days 1000 MNT. After 30 days of storage, EMongol will attempt to automatically ship your item directly to you. Storage fees continue to accrue until your package is shipped, discarded, or returned to the sender. You will see an itemized storage fee on your invoice when the package is shipped or dropped.

Does EMongol provide temperature controlled facilities?

No. Neither EMongol, nor our couriers, provide any form of temperature-controlled storage or transportation. Common items that require refrigeration include frozen foods, perishable foodstuffs, temperature-sensitive medications, dry ice and chocolate. EMongol may refuse packages that arrive at our facility requiring temperature controls or that include items that are perishable.

When Will I Receive My Packages?

Once your items are received at our China facility, based on your selection, you will receive your items in UB within 6-10 Days from Huhhot. We also want to remind our members that delivery times can be affected by factors beyond our control, such as weather conditions and unexpected carrier delays. While EMongol strives to provide the most accurate estimates, these factors can impact delivery time.

Contact Us

UB receiving facility

11th District, Roma Town, 40/4 - 604. Ulaanbaatar, Mongolia

Huhhot receiving facility

Huhhot Hui District you Youban Town Xiwusutujiayuan District 29 Building 2 Unit 1 / F Xihu 102 Changcun International transfer

Support Center

+ 976 8588 5888