Four simple steps
Step 1
Register on our website
Join Emongol.com to get China shipping address, low international shipping and local delivery rates, and more!
Step 2
Start shopping China online stores
Shop top brands and great deals from China stores like Taobao, Pinduoduo, 1688 etc. Simply enter our Erlian, China address at checkout, and your purchases will be shipped (often for free) to our China facility.
Step 3
Tell us how you want to ship & save
You will be notified via email as soon as your order is received at our China facility. View and manage all your packages from your Emongol online account, 24/7. Our experts will record product details for you for export documents, and will inspect every package to ensure no items are damaged. Your purchases are securely stored in our warehouse.
Step 4
Get your goods, fast and worry-free
You'll get fast delivery at discounted rates. Once packages leave our facility in China, they can be shipped to UB in as little as 3-5 days, depending on the shipping service you choose.
FAQ
Please tell me the shipping rates and delivery services?
Our organization: 1 kg of goods weighing less than 1 kg is 1USD. Oversized cargo is calculated in cubic meters, and 1 cubic meter is 60USD. If your shipment is not oversized but heavy, measure it in kilograms; if it is light but oversized, measure it in cubic meters. This evaluation system is independent of our organization and depends on the evaluation policy of China Customs. We are working hard to provide excellent service while keeping prices as low as possible. If there are no national statutory holidays or force majeure events (natural disasters, sudden government and customs decisions, etc.) during the shipment, we will ship the goods to you within 3-5 days.
Do you offer a secure package delivery guarantee?
We guarantee that your shipment will be delivered to UB without any damage after receiving it at Erlian Branch facility. If your shipment is damaged due to our fault, we will refund you 100% based on your purchase receipt and merchandise order. However, when we receive your shipment in Erlian, we will check the integrity of the box and packaging, and we will make a decision to accept or return the shipment after contacting you the package with visible damage. We do not have the right to open and inspect the undamaged package without your permission, so we will accept it and send it to UB. If you want to have your cargo inspected by us for damage, color, size, etc., select "Inspect Package" options in the "Shipment Information" section. We will charge an additional 10 yuan service fee for each box we inspect. When receiving the goods, based on the parcel information entered in the cargo description section, we will check the package and if it matches the description or if there are no damage and cracks, we will pack the box using additional materials and send it to UB.
Do I have to register on your website to use your cargo services?
No requirements. You can order directly from the Erlian branch address at the bottom of this page. Most importantly, companies and individuals sending shipments must include your phone number in the shipping address. This is because we do not have information about you or the goods in our registration system, so it will be difficult to find the owner of the goods without a phone number. Therefore, we allow users to register on our website and receive services. Because by becoming a member of our website, you not only have full control over your cargo, but you can also enjoy current and new membership services and discounts.
Why doesn't Emongol cargo offer a self-pickup option?
The reasons we doesn’t offer a self-pickup option: 1. Logistics and Infrastructure: We has built a vast logistics network designed for home delivery. Implementing self-pickup would require additional infrastructure, such as designated pickup locations or lockers, which may not be feasible in all areas. 2. Customer Experience: We aims to provide a seamless shopping experience. Home delivery is often seen as more convenient for customers, especially those who may not have easy access to transportation or prefer not to travel to a pickup location. 3. Cost Efficiency: Delivering items directly to customers can be more cost-effective for Emongol cargo, as they can consolidate deliveries and optimize routes. Self-pickup could complicate logistics and potentially increase operational costs. 4. Competition and Market Position: We competes with various retailers that offer pickup options, but its strategy has focused on enhancing delivery services, including same-day and two-hour delivery options in some areas. Overall, while self-pickup could be a valuable option for some customers, however our business model emphasizes fast and efficient home delivery.
Can I receive a package at a rural address?
Of course it will. We will send the package to the local delivery address registered on our website, we will contact you before sending the package and after confirming payment of the shipping fee from Erlian to UB and additional payment and information for local shipping, we will to our contracted local transport drivers. But when you receive the shipment, you inspect the shipment for completeness and pay the driver the main shipping fee and additional charges. We have long-term agreements with local drivers so we can deliver your goods reliably and without damage at discounted prices.
Can I pick up my package from Erlian?
If your shipment arrives at our Erlian branch while traveling within China, you or an authorized person can only collect the package if you have an approved membership on our website. When sending your authorized person, you must provide a copy of your ID card and the phone number registered on our website. We are unable to hand over items that are not registered on our website via just a phone number. You can also store your goods in our sub-warehouse during your stay in Erlian. There is no additional charges for the above services.
About Us
Our Netmax company started..
its activities in the field of software, intranet and network security on January 5, 2016 and has accumulated 8 years of experience in the field. As a result, a transport logistics platform was created and put into operation according to the proposal made by our regular partner company, Osamura International of Japan. Based on this experience, in cooperation with Osamura International Company, we have been working as a freight forwarder between China and Mongolia for 3 years now. Osamura International Company, which is responsible for our branch in Ereen, has opened Osamura International Trading Inner Mongolia branch in China's Inner Mongolia region and appointed Ms. Osamura Eiko as the branch manager. Ms. Osamura Eiko, a Japanese citizen, currently works as a lawyer, general director and general manager of Osamura International Trading Inner Mongolia branch. She has more than 20 years of experience in corporate management. Her outstanding leadership, in-depth market knowledge and human resources have given strong impetus to the company's development. She has a degree in computer management and business administration from the University of Japan. Japan's nationally recognized senior psychological consultant.
Contact Us
in Mongolia
Mon - Fri: 08:00 - 17:00, Sat: 09:00 - 15:00, Close at Sunday
Nukhtiin zam 12/12
23rd khoroo, Khan-Uul District,
Ulaanbaatar, Mongolia.
info@emongol.com
in China
Phone
15647993107
IMPORTANT: Before sending or using the address below, replace 91150215 with the recipient's Mongolian phone number. Also replace 0000 with the last four digits of your primary phone number.
Regional Address:
内蒙古自治区锡林郭勒盟二连浩特市
Street address:
环宇商贸城12号楼12号 长村国际贸易有限公司91150215
Phone: 15647993107
Receiver name:
长村0000